ONLINE SHOP REGULATIONS MAGICALSHOES24.COM
TABLE OF CONTENTS:
1.GENERAL PROVISIONS
2. ELECTRONIC SERVICES IN THE ONLINE SHOP
3. CONDITIONS FOR CONCLUDING A SALES CONTRACT
4. METHODS AND DATES OF PAYMENT FOR THE PRODUCT
5. THE COST, METHODS AND DELIVERY TIME AND THE RECEIPT OF THE PRODUCT
6. PRODUCT COMPLAINTS
7. EXTRAJUDICAL METHODS OF SETTLING COMPLAINTS AND INVESTIGATING CLAIMS AND THE RULES OF ACCESS TO THESE PROCEDURES
8. RIGHT TO CANCEL
9. PROVISIONS CONCERNING ENTREPRENEURS
10. FINAL PROVISIONS
11. MODEL WITHDRAWAL FORM
The online shop www.MAGICALSHOES24.COM takes care of consumer rights. The consumer can not waive the rights granted to him in the Consumer Rights Act. The provisions of contracts less favourable to the consumer than the provisions of the Consumer Rights Act are invalid and in their place apply the provisions of the Act on Consumer Rights. Therefore, the provisions of these Regulations are not intended to exclude or limit any consumer rights granted to them by virtue of mandatory provisions of law, and any possible doubts should be explained in favour of the consumer. In case of non-compliance of the provisions of these Regulations with the above provisions, the priority is given to these provisions and should be applied.
1. GENERAL PROVISIONS
1.1. The Online Shop available at the Internet address www.MAGICALSHOES24.COM is run by ALDONA KARCZ , running a business under the name SHEEP SKULL ALDONA KARCZ entered into the Central Register and Information on Economic Activity of the Republic of Poland run by the Minister of Economy, having: the address of the business place: Krakowska 83, 34-120 Andrychów Poland, tax identification number: 5512623741,, national economy register (REGON) number 363479464, e-mail address: [email protected], telephone number: 00 48 534 206 005; delivery address: ul. Brzezińska 40, 34-120 Targanice, Poland.
1.2. These Regulations are addressed both to the consumers and to the entrepreneurs using the Online Shop (with the exception of section 9 which is addressed specifically to the entrepreneurs).
1.3. The Controller of personal data processed in the Online Shop in connection with the implementation of the provisions of these Regulations is the Seller. The personal data are processed for purposes within the scope and on the basis of the grounds and principles set out in the privacy policy published on the Online Shop website. The privacy policy contains primarily the rules for the processing of personal data by the Controller in the Online Shop, including the basics, purposes and the scope of processing the personal data and the rights of the persons to whom the data relate, as well as the information on the use of cookie files and analytical tools in the Online Shop. Using the Online Shop, including making purchases is voluntary. Similarly, the provision of personal data by the Service Recipient or the Customer using the Online Shop is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of the contract and statutory duties of the Seller).
1.4. Definitions:
1.4.1. BUSINESS DAY – one day from Monday to Friday, excluding public holidays.
1.4.2. REGISTRATION FORM – the form available in the Online Shop that allows you to create an Account.
1.4.3. ORDER FORM – Electronic Service, an interactive form available in the Online Shop that allows you to place an Order, in particular by adding Products to the electronic basket and defining the terms of the Sales Contract, including the method of delivery and the payment.
1.4.4. CUSTOMER – (1) a natural person with full legal capacity, and in the cases provided for by the generally applicable regulations also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality for which the law grants legal capacity; – who has concluded or intends to conclude a Sales Contract with the Seller.
1.4.5. CIVIL CODE – Civil Code Act of 23 April 1964 (Dz.U. 1964 nr 16, poz. 93- with amendments).
1.4.6. ACCOUNT – Electronic Service, a set of resources in the Service Provider’s IT system marked with an individual name (login) and password provided by the Service Recipient, in which are collected the data provided by the Service Recipient and the information about Orders placed in the Online Shop.
1.4.7. NEWSLETTER – Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which allows all Service Recipients using it to receive automatically from the Service Provider cyclical content of subsequent editions of the newsletter containing the information about the Products, new editions and promotions in the Online Shop.
1.4.8. PRODUCT – a movable item available in the Online Shop being the subject of the Sales Contract between the Customer and the Seller.
1.4.9. REGULATIONS – these regulations of the Online Shop. 1.4.10. ONLINE SHOP – online shop of the Service Provider available at the Internet address: www.MAGICALSHOES24.COM 1.4.11. SELLER; SERVICE PROVIDER – ALDONA KARCZ running a business under the name SHEEP SKULL ALDONA KARCZ entered into the Central Register and Information on Economic Activity of the Republic of Poland run by the Minister of Economy, having: the address of the business place: ul. Brzezińska 40, 34-120 Targanice, Poland, tax identification number: 5512623741, national economy register (REGON) number 363479464, e-mail address: [email protected] telephone number: 00 48 534 206 005; delivery address: ul. Krakowska 83, 34-120 Andrychów Poland
1.4.12. SALES CONTRACT– the Product sales contract which is being concluded or have been concluded between the Customer and the Seller via the Online Shop.
1.4.13. ELECTRONIC SERVICE – the service provided electronically by the Service Provider to the Service Recipient via the Online Shop.
1.4.14. SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, for which the law grants legal capacity; – using or intending to use the Electronic Service.
1.4.15. CONSUMER RIGHTS ACT, ACT – Act of 30 May 2014 on consumer rights (Dz.U. 2014 poz. 827 with amendments)
1.4.16. ORDER – Customer’s declaration of intention submitted via the Order Form and aimed directly to conclude the Product Sales Contract with the Seller.
2.ELECTRONIC SERVICES IN THE ONLINE SHOP
2.1. The following Electronic Services are available in the Online Shop: Account, Order Form and Newsletter.
2.1.1. Account – the use of Account is possible after completing three following steps by the Service Recipient – (1) completing the Order Form, (2) checking the appropriate checkbox and (3) clicking on the Online Shop website after completing the Order Form “Buy and pay” field. In the Registration Form, it is necessary for the Service Recipient to provide the following data: name and surname / company name, address (street, house / flat number, zip code, city, country), the e-mail address, the contact telephone number and password. In the case of Customers who are not consumers, it is also necessary to provide the company name.
2.1.1.1. The Electronic Account service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving any reason, to delete the Account (resignation from the Account) by sending a relevant request to the Service Provider, in particular via e-mail to the following address: [email protected] or in writing to: ul. Krakowska 83, 34-120 Andrychów, Poland.
2.1.2. Order Form – using of the Order Form begins with adding the first Product to the electronic basket by the Customer in the Online Shop. Placing an Order takes place after the Customer has completed two subsequent steps – (1) completing the Order Form and (2) clicking on the Online Shop website after completing the Order Form ” Buy and pay ” field – up to that moment it is possible to modify independently all entered data (for this purpose, follow the displayed messages and information available on the Online Shop website). In the Order Form, it is necessary for the Customer to provide the following data about the Customer: name and surname / company name, address (street, house / flat number, zip code, city, country), the e-mail address, the contact telephone number and details of the Sales Contract: Product (s), amount of Product(s), place and method of delivery of the Product(s), the method of payment. In the case of Customers who are not consumers, it is also necessary to provide the company.
2.1.2.1. The Order Form Electronic Service is provided free of charge, is single-use in nature and is concluded upon placement of an Order via the Form or upon earlier discontinuation of placing the Order by the Service Recipient.
2.1.3. Newsletter – using the Newsletter takes place after providing the e-mail address in the “Newsletter” tab visible on the Online Shop website, to which further editions of the Newsletter are to be sent and clicking the field “Subscribe”.
2.1.3.1. The Newsletter Electronic Service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving reasons, to unsubscribe from the Newsletter (resignation from the Newsletter) by sending a relevant request to the Service Provider, in particular via e-mail to the following address: [email protected] or in writing to the following address: ul. Brzezińska 40, 34-120 Targanice, Poland. 2.2. Technical requirements necessary to cooperate with the ICT system used by the Service Provider: (1) a computer, laptop or other multimedia device with Internet access; (2) the access to e-mail; (3) Internet browser: Mozilla Firefox version 17.0 or higher or Internet Explorer version 10.0 or higher, Opera version 12.0 or higher, Google Chrome version 23.0 or higher, Safari version 5.0 or higher; (4) recommended minimum screen resolution: 1024×768; (5) enabling cookies and Javascript support in the web browser.
2.3. The Service Recipient is obliged to use the Online Shop in a manner consistent with the law and good customs, with respect for the personal rights and copyrights and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the actual state. The Service Recipient is prohibited from providing unlawful content.
2.4. Complaint procedure with regard to the Electronic Services
2.4.1. The complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Shop (excluding the complaint procedure of the Product, which is indicated in items 6 and 7 of the Regulations) the Serwice Recipient may submit, for example: 2.4.2. in writing to the address: ul. Krakowska 83, 34-120 Andrychów, Poland; 2.4.3. in electronic form via e-mail to the following address: [email protected]. 2.4.4. It is recommended that the Service Recipient provides in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the irregularity; (2) the Service Recipient’s request; and (3) the contact details of the complaining party – this will facilitate and speed up the consideration of the complaint by the Service Provider. The requirements specified in the preceding sentence take the form of recommendations only and do not affect the effectiveness of complaints filed without the recommended description of the complaint. 2.4.5. The response to the complaint by the Service Provider takes place immediately, not later than within 14 calendar days from the date of its submission.
- CONDITIONS FOR CONCLUDING A SALES CONTRACT
3.1. The conclusion of a Sales Contract between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Shop in accordance with point 2.1.2 of the Regulations. 3.2. The Product price shown on the Online Shop website is given in Polish zlotys (PLN) and includes taxes. The Customer is informed of the total value of the Product included in the Order, as well as of the delivery costs (including fees for transport, delivery and postal services) and other costs, or the obligation to pay those costs, if the value of those fees cannot be determined, on the Online Store’s website during placement of the Order, as well as at the moment of the Customer’s expression of will to enter into a Sales Contract. 3.3. The procedure of concluding a Sales Contract in the Online Shop using the Order Form. 3.3.1. The conclusion of the Sales Contract between the Customer and the Seller takes place after the Customer has placed an Order in the Online Shop in accordance with point. 2.1.2 of the Regulations. 3.3.2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for implementation. The confirmation of receipt of the Order and its acceptance for implementation occurs by sending by the Seller to the e-mail address provided at the time of placing the Order an e-mail, which contains at least the Seller’s statement of receipt of the Order and its acceptance for implementation and confirmation of the Sales Contract. Upon receipt of the above e-mail by the Customer, the Sales Contract is concluded between the Customer and the Seller. 3.4. The consolidation, security and access to the Customer the kontent of the Sales Contract concluded by the Customer is effected by (1) providing these Regulations on the Online Shop website and (2) sending the e-mail message referred to in point. 3.3.2. of the Regulations. The content of the Sales Contract is additionally recorded and secured in the IT system of the Seller’s Online Shpop.
4.METHODS AND DATES OF PAYMENT FOR THE PRODUCT
4.1. The Seller provides the Customer with the following methods of payment under the Sales Contract: 4.1.1. Payment in cash on a personal collection. 4.1.2. Payment by bank transfer to the Seller’s bank account.
4.1.3. The electronic payments and card payments via PayU.pl –all possible current payment methods are specified on the Online Shop website in the “Payment methods” tab and on the website http://www.payu.pl.
4.1.3.1. The settlement of transactions by electronic payments and payment cards are carried out in accordance with the Customer’s choice through the PayU.pl service. The support for electronic payments and payment card is provided by:
4.1.3.1.1. PayU.pl – the company PayU S.A. with registered office in Poznań (address: Grunwaldzka 182, 60-166 Poznań), entered into the Register of Entrepreneurs of the National Court Register under number 0000274399, registration files kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań, share capital of 4,000 .000 PLN fully paid, NIP: 779-23-08-495. 4.1.4. The electronic payments and card payments via PayPal.com –all possible current payment methods are specified on the Online Shop website in the “Payment methods” tab and on the website https://www.paypal.com/pl.
4.1.4.1. The settlement of transactions by electronic payments and payment cards are carried out in accordance with the Customer’s choice through the PayPal.com service. The support for electronic payments and payment card is provided by:
4.1.4.1.1. PayPal.com – the company PayPal (Europe) S.a r.l. & Cie, S.C.A., 5. storey 22–24 Boulevard Royal, L-2449, Luxembourg 4.2. Payment deadline:
4.2.1. If the Customer chooses payment by bank transfer, electronic payments or card payments, the Customer is obliged to make the payment within 7 calendar days from the day of concluding the Sales Contract.
4.2.2. If the Customer chooses payment in cash on personal collection, the Customer is obliged to make the payment upon delivery.
5.THE COST, METHODS AND DELIVERY TIME AND THE RECEIPT OF THE PRODUCT
5.1. The delivery of the Product to the Customer is payable, unless the Sales Contract provides otherwise. The Product delivery costs (including charges for transport, delivery and postal services) are indicated to the Customer on the Online Shop website in the „Delivery costs” tab and during the Order placement, including when the Customer expreses a will to be bound by the Sales Contract.
5.2. The Customer’s personal collection of the Product is free.
5.3. The Seller provides the Customer with the following methods of delivery or collection of the Product:
5.3.1. Postal parcel
5.3.2. Courier parcel,
5.3.3. Personal collection available at: ul. Brzezińska 40, 34-120 Targanice, Poland – on working days, from 09:00 to 17:00.
5.4. The deadline for delivery of the Product to the Customer is up to 15 Business Days, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different delivery times, the delivery date is the longest given date, which, however, can not exceed 15 Business Days. The beginning of the delivery time of the Product to the Customer is counted as follows:
5.4.1. If the Customer chooses the method of payment by bank transfer – from the date of crediting the Seller’s bank account or current account.
5.5. The deadline for the Product to be picked up by the Customer – if the Customer selects a personal Product collection, the Product will be ready to be picked up by the Customer within 2 business days, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different dates of readiness for collection, the date of readiness for collection is the longest given date, which, however, can not exceed 2 business days. The Customer will be additionally informed by the Seller about the readiness of the Product to be collected by sending an appropriate e-mail to the Customer’s e-mail address provided during the ordering. The beginning of the time for the readiness to collect the Product is counted as follows:
5.5.1. If the Customer chooses the method of payment by bank transfer, electronic payments or by credit card – from the date of crediting the Seller’s bank account or settlement account.
5.5.2. If the Customer chooses the payment method in cash on personal collection – from the day of concluding the Sale Contract.
6.PRODUCT COMPLAINTS
6.1. The basis and scope of the Seller’s liability towards the Customer, if the sold product has a physical or legal defect (warranty) are defined by generally applicable laws, in particular in the Civil Code (in particular in Articles 556-576 of the Civil Code).
6.2. The Seller is obliged to provide the Customer with a Product without defects. The detailed information regarding the Seller’s liability due to a Product defect and Customer’s rights are set out on the Online Shop website in the “Returns and complaints” tab.
6.3. A complaint can be made by the Customer, for example:
6.3.1. in writing to the following address: ul. Krakowska 83, 34-120 Andrychów, Poland;
6.3.2. in electronic form via e-mail to the following address: [email protected];
6.4. It is recommended that the Customer provides in the description of the complaint: (1) the information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the defect; (2) the request to bring the Product into compliance with the Sales Contract or a statement of price reduction or withdrawal from the Sales Contract; and (3) the contact details of the complainant – this will facilitate and speed up the consideration of the complaint by the Seller. The requirements specified in the preceding sentence only take the form of recommendations and do not affect the effectiveness of the complaints filed without the recommended description of the complaint.
6.5. The Seller will consider the Customer’s complaint promptly, no later than within 14 calendar days from the date of its submission. If the Customer who was a consumer demanded a replacement or a defect removal, or made a price reduction statement, specifying the amount by which the price is to be reduced and the Seller did not respond to the request within 14 calendar days, it is considered that the request was justified.
7.EXTRAJUDICAL METHODS OF SETTLING COMPLAINTS AND INVESTIGATING CLAIMS AND THE RULES OF ACCESS TO THESE PROCEDURES
7.1. The detailed information on using the extrajudicial method of dealing with complaints and pursuing claims as well as the rules of access to these procedures by the Customer who is a consumer are available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
7.2. At the the Office of the President of Competition and Consumer Protection there is a contact point (phone: 22 55 60 333, email: [email protected] or a written address: Pl. Powstańców Warszawy 1, 00-030 Warsaw.), whose task, among others, is the provision of assistance for the consumers in matters relating to the extrajudicial solving of consumer disputes.
7.3. A consumer has the following options of using extrajudicial methods of settling complaints and asserting claims: (1) an application to settle a dispute to a permanent amicable consumer court (for more information, please visit: http://www.spsk.wiih.org.pl); (2) an application regarding extrajudicial resolution of the dispute to the voivodeship inspector of the Trade Inspection (more information on the website of the inspector competent for the place of the economic activity of the Seller); and (3) the assistance of the district (municipal) consumer ombudsman or social organization, whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers). The advice is provided, among others, via e-mail at [email protected] and at the consumer helpline number 801 440 220 (call center on Business Days, 8:00 – 18:00, call fee according to the operator’s tariff).
7.4. An online platform for settling disputes between the consumers and the entrepreneurs at the EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a onestop shop for the consumers and the entrepreneurs seeking out-of-court settlement of the contractual obligations arising from an online sales contract or a service contract (more information on the platform website itself or on the Internet site of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
8.RIGHT TO CANCEL
8.1. A consumer who has concluded a distant contract has the right to cancel a Sales Contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which a consumer acquire, or a third party other than the carrier and indicated by a consumer acquires, physical possession of the last good. To exercise the right to cancel, a consumer must inform the Seller – SHEEP SKULL ALDONA KARCZ (ul. Krakowska 83, 34-120 Andrychów, Poland, [email protected], telephone number: 00 48 534 206 005) of a consumer’s decision to cancel a Sales Contract by a clear statement (e.g. a letter sent by post, fax or e-mail). A consumer may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for a consumer to send their communication concerning a consumer’s exercise of the right to cancel before the cancellation period has expired.
8.2. Effects of cancellation: If a consumer cancels a Sales Contract, the Seller will reimburse to a consumer all payments received from a consumer, including the costs of delivery (except for the supplementary costs arising if a consumer chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by the Seller), without undue delay and in any event not later than 14 days from the day on which the Seller is informed about a consumer’s decision to withdraw from a Sales Contract. The Seller will make the reimbursement using the same means of payment as a consumer used for the initial transaction, unless a consumer have expressly agreed otherwise; in any event, a consumer will not incur any fees as a result of such reimbursement. The Seller may withhold reimbursement until the Seller have received the goods back or a consumer have supplied evidence of having sent back the goods, whichever is the earliest.
8.3 A consumer shall send back the goods or hand them over to the Seller, without undue delay and in any event not later than 14 days from the day on which a consumer communicates their withdrawal from a Sales Contract to the Seller. The deadline is met if a consumer sends back the goods before the period of 14 days has expired. A consumer will have to bear the direct cost of returning the goods. A consumer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
8.4 The right to cancel does not exist for the following contracts:
8.4.1 Contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalised.
8.4.2 Contracts for the supply of goods which are liable to deteriorate or expire rapidly.
8.4.3 Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
8.4.4 Contracts for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
8.4.5 Contracts for the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery.
8.4.6 Contracts for the supply of alcoholic beverages, the price of which has been agreed at the time of the conclusion of the sales contract, the delivery of which can only take place after 30 days and the actual value of which is dependent on fluctuations in the market which cannot be controlled by the trader.
8.4.7 Contracts for the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery.
8.4.8 Contracts for the supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications.
9.PROVISIONS CONCERNING ENTREPRENEURS
9.1. This section of the Regulations and the provisions contained herein apply only to Customers and Service Recipients who are not consumers.
9.2. The Seller has the right to withdraw from the Sales Contract concluded with the Customer who is not a consumer within 14 calendar days from the date of its conclusion. The withdrawal from the Sales Contract in this case may occur without giving a reason and does not give rise to any claims on the part of the Customer who is not a consumer in relation to the Seller.
9.3. In the case of Customers who are not Consumers, the Seller has the right to limit the available payment methods, including the requirement to make the prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Contract.
9.4. Upon the release of the Product by the Seller to the carrier all the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product shall pass on to the Customer who is not a consumer. In such a case the Seller shall not be liable for any loss, shortage or damage to the Product arising from its acceptance for transport until it is delivered to the Customer and for delay in the transport of parcel.
9.5. In the event of sending the Product to the Customer via a carrier, the Customer who is not a consumer is obliged to inspect the parcel in time and in the manner accepted for such shipments. If they determine that during the transport there was a loss or damage to the Product, they are obliged to perform all actions necessary to determine the liability of the carrier.
9.6. According to art. 558 § 1 of the Civil Code, the Seller’s liability under the warranty for the Product towards the Customer who is not a consumer is excluded.
9.7. In the case of the Service Recipients who are not consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating the reasons by sending the Service Recipient an appropriate statement.
9.8. The liability of the Service Provider/the Seller in relation to the Service Recipient/the Customer who is not a consumer, regardless of its legal basis, is limited – both as part of a single claim, as well as for all claims in total – up to the price paid and delivery costs under the Sales Contract, but not more than up to the amount of one thousand zlotys. The Service Provider/the Seller is liable towards the Service Recipient/the Customer who is not a consumer only for typical damage predictable at the time the contract is concluded and is not liable for lost profits in relation to the Service Recipient/the Customer who is not a consumer.
9.9. Any disputes arising between the Seller/the Service Provider and the Customer/the Service Recipient who is not a consumer shall be subject to the court having jurisdiction over the registered office of the Seller/the Service Provider.
10.FINAL PROVISIONS
10.1. The contracts concluded via the Online Shop are concluded in Polish.
10.2. Change of Regulations:
10.2.1. The Service Provider reserves the right to make changes to the Regulations for important reasons, this is: changes in the law; changes in payment and delivery methods – to the extent to which these changes affect the implementation of the provisions of these Regulations.
10.2.2. In case of concluding on the basis of these Regulations continuous contracts (for ex ample, providing Electronic Service – Account), the amended regulations bind the Customer if were met the requirements specified in art. 384 and 384 [1] of the Civil Code, that is, the Service Recipient was correctly informed about the changes and did not terminate the contract within 14 calendar days from the date of notification. In the event that the amendment to the Regulations would result in the introduction of any new fees or increase of existing ones the Service Recipient who is a consumer has the right to withdraw from the contract.
10.2.3. In the case of concluding the contracts of a different nature from continuous contracts (for example, a Sales Contract), the amendments to the Regulations shall not in any way affect the acquired rights of the Service Recipients/ the Customers who are consumers before the effective date of amendments to the Regulations, in particular amendments to the Regulations will not have an impact on already placed or submitted Orders and concluded, executed or executed Sales Contracts.
10.3. In matters not covered by these Regulations, shall apply generally applicable provisions of Polish law, in particular: the Civil Code; the 18th of July 2002 Act on Rendering of Electronic Services (Journal of Laws of 2002 no. 144, pos. 1204 further amended); for Sales Contracts concluded after the 25th of December 2014 with consumer Customers – the provisions of the 30th of May 2014 Consumer Rights Act (Journal of Laws of 2014 pos. 827 further amended); as well as other corresponding provisions of commonly applicable law.
- MODEL WITHDRAWAL FORM (ENCLOSURE NUMBER 2 TO THE ACT ON CONSUMER RIGHTS)
Model withdrawal form (this form should be completed and sent back only if you wish to withdraw from the contract)
– Addressee:
SHEEP SKULL ALDONA KARCZ ul. Krakowska 83, 34-120 Andrychów, Poland, Poland MAGICALSHOES24.COM [email protected]
– I / we (*) hereby inform about my / our withdrawal from the contract of sale of the following items (*) contract for the supply of the following things (*) contract for a work involving the following items (*) / for the provision of the following service (*)
– The date of conclusion of the contract (*)/ recipe (*)
– Name and surname of the consumer(s)
– Address of the consumer(s)
– Signature of consumer(s) (only if the form is sent in a paper version)
– Date
(*) Delete as applicable.